Refund & Cancellation Policy​

Computer Gyan Kendra Effective Date: 01/01/2025 At Computer Gyan Kendra, we strive to provide the best online learning experience. This Refund & Cancellation Policy outlines our guidelines for course cancellations and refund requests.


1. Course Enrollment Cancellation
  • Once a course is accessed, cancellation requests may not be eligible for a refund.

2. Refund Policy

We offer refunds under the following conditions:

  • Full Refund: If you cancel your course enrollment within 1  hour and have not accessed the course material.

  • No Refund: If more than 5 hour have passed since purchase or if significant course content has been accessed.

3. Technical Issues
  • If you experience technical issues preventing you from accessing the course, please contact our support team within same day.

  • Refunds for technical issues will be processed only if our team is unable to resolve the problem within a reasonable timeframe.

4. Course Modifications or Discontinuation
  • If a course is discontinued after your purchase, we may offer an alternative course or a full refund.

  • If significant modifications are made to the course, you will be notified, and refund requests will be evaluated on a case-by-case basis.

5. Refund Processing
  • Approved refunds will be processed within 5-7 business days.

  • Refunds will be credited to the original payment method used for purchase.

  • We are not responsible for any delays caused by your bank or payment provider.

6. How to Request a Refund or Cancellation

To request a refund or cancellation, please contact our support team at computergyankendra@gmail.com with the following details:

  • Full Name

  • Email Address

  • Order ID

  • Reason for Refund/Cancellation

7. Changes to This Policy

We reserve the right to update this Refund & Cancellation Policy at any time. Changes will be posted on this page with an updated effective date.

8. Contact Us

If you have any questions regarding our Refund & Cancellation Policy, please contact us at computergyankendra@gmail.com or 9993794455.


By purchasing a course on our platform, you acknowledge and agree to the terms of this Refund & Cancellation Policy.