
Refund & Cancellation Policy
Computer Gyan Kendra Effective Date: 01/01/2025 At Computer Gyan Kendra, we strive to provide the best online learning experience. This Refund & Cancellation Policy outlines our guidelines for course cancellations and refund requests.
1. Course Enrollment Cancellation
Once a course is accessed, cancellation requests may not be eligible for a refund.
2. Refund Policy
We offer refunds under the following conditions:
Full Refund: If you cancel your course enrollment within 1 hour and have not accessed the course material.
No Refund: If more than 5 hour have passed since purchase or if significant course content has been accessed.
3. Technical Issues
If you experience technical issues preventing you from accessing the course, please contact our support team within same day.
Refunds for technical issues will be processed only if our team is unable to resolve the problem within a reasonable timeframe.
4. Course Modifications or Discontinuation
If a course is discontinued after your purchase, we may offer an alternative course or a full refund.
If significant modifications are made to the course, you will be notified, and refund requests will be evaluated on a case-by-case basis.
5. Refund Processing
Approved refunds will be processed within 5-7 business days.
Refunds will be credited to the original payment method used for purchase.
We are not responsible for any delays caused by your bank or payment provider.
6. How to Request a Refund or Cancellation
To request a refund or cancellation, please contact our support team at computergyankendra@gmail.com with the following details:
Full Name
Email Address
Order ID
Reason for Refund/Cancellation
7. Changes to This Policy
We reserve the right to update this Refund & Cancellation Policy at any time. Changes will be posted on this page with an updated effective date.
8. Contact Us
If you have any questions regarding our Refund & Cancellation Policy, please contact us at computergyankendra@gmail.com or 9993794455.
By purchasing a course on our platform, you acknowledge and agree to the terms of this Refund & Cancellation Policy.